Ssa software process improvement

An uncorrected copy, or prepublication, is an uncorrected proof of the book. Regardless of how well you define a process, no process is perfect. Leidos awarded social security administration contracts for. Exploring the determinants of software process improvement. To develop a working draft for a standard for software process assessment to conduct industry trials of the emerging standard to promote the technology transfer of software process assessment into.

Social security must abide by the cdr rules, which require you to show medical improvement and an ability to work. Spice international standard for software process assessment. Advanced software engineering lecture 7, apr 27, 2k12 dr. Get answers to frequently asked questions about social security. Ssa group is a leading software development company that focuses on delivering outstanding results by going beyond expectations of clients. These models evaluate the software product, project, quality, and drawback. Process improvements for software quality and reliability.

Status of social security administrations disability. Social security administration ssa to improve the accuracy, consistency, and timeliness of its disability determination processes. Project management for software process improvement. Learn about working at ssa business solutions p ltd. Software process improvement and capability determination spice. The ridge soaring irregulars were lead by karl striedieck at 14. The ombudsman case management software features everything you need to run your busy social security practice, including scheduling, electronic document management and form letter generation. In june 2001, ssa s office of systems implemented a procedure for granting waivers to deviate from the software process improvement spi project management directive, which includes procedures for software development. We publish prepublications to facilitate timely access to the committees findings.

On may 15, 2006, ssa global announced that it would be acquired. Prior to the software implementation, the team will work with the process improvement department to map their current processes as is and create a future process to be relating to disability service. The software comes preloaded with templates you can easily modify or you can quickly and easily convert the form letters you already utilize for use within the software. Ngwenyama, o, nielsen, pa 2014 using organizational influence processes to overcome is implementation barriers. The most recent itsm3 process improvement efforts were primarily focused on change management, release management and cm. Leidos awarded social security administration contracts. Through this contract, leidos will provide the expertise, technical knowledge, it support personnel, and other related resources necessary for the ssa s dcps program to continue its agilebased development, and to simplify and modernize the operations and maintenance support necessary to improve the overall program process. Have an experienced project manager, ideally someone with. Ldos, a fortune 500 science and technology leader, has been selected by the social security administration ssa to support its office of software engineering ose and the disability case processing system dcps. Using edib technology, the disability service improvement dsi. Reducing communication issues another business process improvement example is the improvement of communication. Software process improvement projects are complex endeavors that generally will imply major organizational changes in people behaviors, replacing old habits by new more structured and disciplined ways of doing things.

Cmmi can be used to guide process improvement across a project, a division, or an entire organization. Created and reorganized business processes by using visio process mapping. Software process improvement process improvement planning. Software is development design not production software technologies are human based there is a lack of models for reasoning about the process and product all software is not the same. Our datadriven work supported the initiative in four areas. The digital government strategy advisory group worked with the federal web managers council, which ssa is a member, to establish guidelines for improving digital services and customer experience. Pdf the majority of software development organizations all over the world are small and medium enterprises. This is a process improvement model developed within otso and based on best practices identified in the itil and the microsoft operations framework mof, as well as other itsm models. Supplemental security income ssi recipients with children under age 17 are eligible for economic impact payments if you have.

Software processimprovement never stop learning 2 3. An introduction slide 8 examples of software crisis and problems continued industry results are not any better gibbs 1994 for every six new large software systems put into operation, two others are canceled average software. Spi implies that elements of an effective software process can be defined in an effective manner an existing organizational approach to software. Test your new software process using a trailblazerpilit project, one that is given the extra resources required to try new techniques and to update them appropriately. Six early software process improvement spi adopters. The new disability determination process takes full advantage of social securitys new electronic disability claims system, or edib. In fact, the capability maturity model integration cmmi developed by the software. Social security administration publishes final rule. Proposed changes to social security disability insurance. In april 1984, ssa stopped all cdrs until a revised law could be established which was called social security disability. Copy the html code below to embed this book in your own blog, website, or application.

Also get copies of ssas highly acclaimed publications at attractive discounts. How difficult is it to pass a social security continuing disability reevaluation cdr. Using edib technology, the disability service improvement dsi changes will shorten decision times and pay benefits to people who are clearly disabled much earlier. Project management for software process improvement pmi.

Ssag was a company developing enterprise resource planning erp software. Since process improvement is more of a highlevel business concept than an actual job title, there are a number of titles you will find that fall under the realm of. Chemical and biological defense jpeocbd, on may 31, 2005, the software support activity ssa is a user software support activity that spans and supports all jpeocbd joint program managers jpms and directorates. Measuring for process management and improvement florac 1997. Ester sanchez, technological planning department director, caja madrid. Process improvement knowledge management customer relationship management these principles ultimately characterized the ssas office of systems software process improvement goal. The first step in the cdr evaluation process is to determine if the individual is performing sga. The social security administration ssa provides social security disability insurance ssdi benefits to disabled persons of less than full retirement age and to their dependents. Used ms visiotaskmap to create and maintain all organizational procedural process flow diagrams. With our smart and robust software systems and applications, we enable global organizations to unlock their business potential, helping hundreds of clients improve. Responsible for maintaining the ssa templates, updating as needed. Continually dealing with the problems caused by software defects can be both timeconsuming and demanding but sami zahran. A mature quality assurance process tailored to the project needs is a guarantee of ontime releases and highquality software.

To help software process improvement, there are several models, such as cmm and iso. Ssa is proud to announce ddmrp solutions in affiliation with demand drive institute ddi, usa and software partners b2wise. The ssa vision is to be a comprehensive and costeffective single point of contact for users customers, developers. Software support activity information technology update. The social security administrations disability service. Ssa has not yet defined specific, measurable goals for its software process improvement program or established the baseline data that it will use to assess its progress in achieving these goals. All these elements converge to the fact that software process improvement is a risky activity. The capability maturity model integration cmmi helps organizations streamline process improvement, encouraging a productive, efficient culture that decreases risks in software, product and. These changes will benefit millions of applicants each year. Cmmi in software engineering and organizational development is a process improvement approach that provides organizations with the essential elements for effective process improvement. Digital government strategy social security administration. Process improvement is intended to improve functionality by streamlining communication, such as decreasing the number of emails and contact touch points between departments and employees.

Federal register rules regarding the frequency and. Systems wants to deliver what it promises, when it is promised, with the highest quality at the lowest cost. Capability maturity model cmm, ami, spice, bootstrap, trillium, iso 90003 standards. With our smart and robust software systems and applications, we enable global organizations to unlock their business potential, helping hundreds of clients improve and optimize the ways they do business. In fact, the capability maturity model integration cmmi developed by the software engineering institute at carnegie mellon institute, grew out of the need to develop. Examining ways social security can improve the disability. Favorable ridge soaring weather put two teams flying out of pennsylvania on top this week. The guidebook grew out of a collaborative effort with the authors of practical software. Biogen hiring ssa quality documentation manager in cambridge.

Software process improvement spi is an initiative to avoid the delivery of low. Social security administration publishes final rule relating to nics improvement amendments act of 2007. Applying for, and being awarded benefits can take a substantial amount of time, and generally requires significant documentation of your disability. We chose the software engineering institute sei capability maturity model cmm as the process maturity framework paulk 93 and the institute of electrical and. Request pdf systems, software and services process improvement 17th european conference, eurospi 2010, grenoble, france, september, 2010. Ssa also provides supplemental security income ssi. Client story ssa soss koniag services incorporated. There are many roles that contribute to achieving business excellence. Supplemental security income ssi recipients with children under age 17 are eligible for economic impact payments if you have dependent children under age 17 and did not file a 2018 or 2019 tax return, you need to take action by may 5 to receive the full payment as quickly as.

Social security disability case management system software. Ssas lean six sigma pocket book get a free copy of ssas highly acclaimed lean six sigma pocket guide, which will serve as an excellent reference for project execution. Av8b software support activity ssa e2c ssa ea6b ssa p3c ssa tactical aircraft electronic warfare tacair ew ssa fa18 software development team. Drives process improvement initiatives for quality documentation and technical toolssystems, including developing new templates. In particular, ssa has not yet defined specific, measurable goals for its software process improvement. The ssa calculator automatically determines the lowest cost combination of current version and annual extensions to meet your software update needs. Pittsburgh, pa 1523890 ssas journey to swcmm ml3 and.

Systems, software and services process improvement. The authors wanted to share this experience to make clear that software process. Sciencesoft is ready to support you in qa process improvement and perform qa process. This case study has been produced to help others understand how the strategic planning process at the social security administration ssa has evolved over the last 20 years, how our current process works, and what we will be doing in the near future to refine the process.

Improvement of the ssa disability determination process. An introduction slide 10 software process improvement models objective. Spice software process improvement and capability determination is an international framework for assessment of software. See who you know at ssa business solutions p ltd, leverage your professional network, and get hired. Assessment of the hearings process improvement plan phase. Many of the recommendations from these guidelines are already incorporated into ssa s established processes.

Av8b software support activity ssa e2c ssa ea6b ssa p3c ssa tactical aircraft electronic warfare tacair ew ssa fa18 software. Software process improvement spi is around for decades. Software process improvement in industry in a graduate software. This book is an extension and elaboration of the software engineering institute sei guidebook practical software measurement. The social security administration explains that theyre trying to make sure benefits stop as soon as recipients have experienced medical improvement. Redesigning the established qa process, however, requires substantial qa expertise and is time and effortintensive. In some cases an individuals medical condition may not improve, but they may be able to return to the work place because they have found ways to. All purpose is to control and optimize the software process. This repetition of headings to form internal navigation links has no substantive.

Software process improvement and capability determination. This collaboration is aimed to create a roadmap for supply chain. This collaboration is aimed to create a roadmap for supply chain excellence for industries in the region. Systems, software and services process improvement request pdf. With the idea of covering a full cycle of software development, the concept of ssa pmo and ssa quality departments was formulated resulting in 10 technical departments in total so far. Case prioritization and eligibility, adjudicator support, quality and. International standard for software process assessment. This year, the process of recruitment department reorganization was launched to improve the talent search processes and to strengthen positions in attracting.

May 02, 2012 the spi processv evaluation assesses the degree to which changes have been instantiated and adopted, the degree to which such changes result in better software quality or other tangible process benefits, and the overall status of the process and the organizational culture as spi activities proceed from a qualitative point of view, past. This tables of contents is a navigational tool, processed from the headings within the legal text of federal register documents. Improving the social security disability decision process. Disability resource services aim software university. Impaq worked with the national institutes of health nih and the u. The team helped develop and operationalize an integrated digital strategy across our entire value chain that will prove to be an important fundamental in our longterm success. Two things affect disability eligibility and that is medical improvement.